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Privacy Practices in Godfrey, IL 62035

Last Updated: 11/4/2026

Details We Receive When You Request Service

Last updated: November 2026

When you contact IL Toilet Rentals about a handwashing station, we may collect your name, phone number, email address, and the service address where you need equipment. We may also receive your requested delivery or pickup dates, event or job details, access instructions, and other appointment information you choose to provide.

Information submitted through a website form or shared in a call or email may be used to respond to your request. If you arrange a rental, we may keep relevant service and payment records.

Our website may also collect basic technical and usage information through analytics, such as pages visited and browser or device details. This helps us understand how visitors use the site.

Please avoid sending sensitive personal information through a general inquiry form. We collect information needed to handle requests, coordinate service, and maintain ordinary business records.

How Customer Details Support Your Rental

We use the information you provide to answer questions, prepare rental details, confirm service locations, and schedule delivery or pickup. Appointment information helps us coordinate access and communicate about changes, timing, or other practical service matters. We may contact you by phone or email about an inquiry, an active rental, a payment, or a service reminder related to your request.

Payment details are handled as needed to process charges and maintain transaction records. We may also use website usage information to understand which pages visitors find useful and to keep the site working properly.

We do not sell customer personal information. We limit use of your details to running the business, responding to you, arranging requested service, and meeting applicable recordkeeping obligations.

If you have questions about a message you receive from us or want to update your contact details, please get in touch using the information in the contact section.

Outside Services That Help Run the Site

IL Toilet Rentals may use outside service providers for functions such as scheduling, payment processing, and website analytics. These providers may handle information needed to perform the service we request, such as appointment details or transaction information. Their handling of information is governed by their own privacy policies and practices.

We do not name a specific provider here because the tools in use may change. When you use a feature that relies on an outside service, that provider may collect or process information under its own terms.

Review the provider’s privacy information before submitting details through a third-party feature. We select tools to support ordinary business operations, but we do not control how an independent provider manages its systems.

Questions about information you share directly with IL Toilet Rentals can be sent to us using the contact details below.

Cookies and Basic Website Measurement

This website may use cookies or similar browser storage for basic functions and analytics. Functional cookies can help a page or feature work as expected. Analytics cookies help us understand general site use, such as which pages are visited, so we can assess how the website is performing.

We do not use cookies for ad tracking. You can manage or block cookies through your browser settings, and many browsers let you remove cookies already stored on your device.

If you disable cookies, some website functions may not work as intended. Browser controls vary, so check your browser’s help information for steps that apply to your device.

Analytics or other tools provided by outside services may also have their own privacy practices, as described in the third-party tools section. Continuing to browse the site does not change your ability to control cookies through your browser.

How Long We Keep Business Records

We keep personal information for as long as it is reasonably needed to respond to your request, provide service, resolve an issue, or meet applicable business, warranty, or compliance recordkeeping needs. Service records may be retained after a rental ends when they are needed to document the work or support a later question about that service.

Messages and form submissions are generally kept while an inquiry or service matter remains unresolved. Once it is handled, we may retain relevant details for ordinary business records or remove them when they are no longer needed.

You may ask us to delete information, and we will review the request. Some records may need to be kept for legal, accounting, or other legitimate business reasons.

Retention periods can vary based on the type of information and the circumstances of the request. We take reasonable steps to dispose of information that is no longer needed.

Ask to Review or Change Your Information

You may contact IL Toilet Rentals to ask what personal information we have about you, request a correction, or ask us to delete information. We may need to confirm your identity and understand which request or service record you mean before responding. Some information may need to be retained for business, legal, or compliance reasons; if so, we can explain the general reason for keeping it.

For a privacy request or question, call (833) 549-4191 or email [email protected]. You can also write to IL Toilet Rentals at Monticello Plaza, 5771 Godfrey Rd, Godfrey, IL 62035.

Please do not include sensitive personal details in an ordinary email unless they are necessary to identify your request. We will use the information you provide to respond and handle your inquiry. If your contact details change, let us know so we can update relevant service records.